The first post of 2011 is on my favorite area of Employee morale and engagement and in particular to the ideas contributed by Ganapathi Subramanian of Britannia, One of my foremost Mentors and Gurus in HR, Interactions with him have widened my horizon and knowledge base and am deeply grateful to him for that
Over the past week we were discussing about employee engagement and i was a staunch supporter that the best way to raise the morale of an employee is through having proper office environment and good boss subordinate relationship and other concepts like family day-out and group trips din't make a great difference. But his thoughts cleared up the air and showed me how these extra acts do help in creating a morale which is in a primary stage called the "JOSH" which needs to be tapped on and it will ultimately increase the performance
The Josh and performance are like the science concepts of potential and Kinetic energy which are both inter-dependent and can transform into each other. The science connection can be seen with the help of a swing which has a highest potential energy when it is kept on a height and gains kinetic energy when it is dropped towards the ground as all the potential energy gets transferred into kinetic energy.
In the regard with an employee a simple act of wishing him on a birthday by the top boss or celebrating his achievement will increase his morale and thus his Josh which can be built up by similar activities. The key concept comes in on how this Josh can be converted into high performance and eventually into number crunching results when its possible.
Riding on the back of the Josh and keeping on emphasizing about good work will surely help in the conversion over a period of time. It is also essential that this Josh needs to be built up as the lack of it will be a Hara Kiri act.
Cheers
Arvind !!
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